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    LuxuryCare's Core Values

    At LuxuryCare our ultimate goal is to provide a quality of life that your loved one can enjoy.

    By working together to create individualised care plans, we empower the people in our care to live as independently as possible. We support the retention of daily life skills to help our residents maintain their abilities for as long as possible.

    We enlist the support of relevant professional services and organisations to help us achieve this; working with psychologists, general practitioners, dieticians, community mental health nurses, occupational therapists, and others to guarantee our residents receive the best care possible.

    The relationship that we build with residents and their families is the core of our care, and we treasure them, which is why we work with them to create a warm and welcoming environment that truly feels like home.

    Visit one of our homes to learn more about how we implement these into our everyday care. Call us on 01202 037373 to book your viewing.

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    We have people’s best interests at heart and will do all that we can to maintain or improve their well-being. 

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    We’re passionate about delivering a high standard of care. It’s an energy that comes from within and cannot be forced. 

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    We treat people with courtesy and politeness, no matter their race, gender, sexuality, religion, appearance, age, or country of origin. 

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    We respond with humanity, understanding, and kindness to each person’s pain or distress. 

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    Openness sharpens our perception and allows us to observe everything around us with clarity, empowering us to present the facts consistently.  

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    We work collaboratively with the people in our care, their family members, and other professionals to achieve positive outcomes. 

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    We strive to provide consistently good care at a quality that meets our high standards. 

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    We build relationships based on kindness and good humour, always valuing the opinions of the people in our care. 

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    We are receptive to new ideas and always act in an unprejudiced and impartial manner. 

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    Our approach nurtures the confidence of those who live or work in our care homes. 

    A Holistic Approach to Care

    We take a holistic approach to care, recognising that our residents’ physical, social, emotional, and spiritual needs are all interconnected.

    We work hard to help them feel at home, providing the high-quality care they need while encouraging them to build relationships and participate in activities so their emotional and social needs are met too. We also offer support to families and friends wherever we can.

    By taking on this approach, we give your loved one the tools and support they need to live the full, varied, and joyful life they deserve.

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