Contact Us

Please call us …

One of our team is always on hand to have an informal chat, provide advice or just talk about how we can help.

Call Head Office on 01202292796 or email us using info@luxurycare.co.uk

Aranlaw House Care Home on 01202 763367

Branksome Park Care Centre on 01202 761449

Eagles Mount Care Home on 01202 671111

Regency Manor Care Home on 01202 715760

Seabourne House Care Home on 01202 428132

Safeguarding People Under Our Care

We aim to be the market leaders in the way we protect people under our care so take an extremely firm stance on safeguarding and abuse. It is highly unorthodox for a care home organisation to discuss such delicate topics but we encourage a free and open culture between all people with whom we engage with. In particular, LuxuryCare recognises that effective and honest communication is essential if concerns about breaches or failures are to be effectively managed. As a signatory to the Bournemouth, Dorset and Poole Adult Protection Policy and Procedures we recognise that vulnerable people can be abused and that the abuse of vulnerable adults constitutes a clear infringement of their human and civil rights.

Using CCTV in our Care Homes

All our Care Homes benefit from CCTV. This is covered by robust policies in line with regulatory guidelines. Please feel free to contact a member of our team should you require any further assistance. We have put signs up to inform everyone where our cameras our located. The cameras we use are only in communal or public areas so as to not infringe on bedroom or personal privacy.

CCTV is used for maintaining the security of property and premises and for preventing and investigating crime. It may also be used to assist staff when carrying out work duties. This information may be about different stakeholders who visit our care homes. Where necessary or required this information is shared. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation (GDPR).