LuxuryCare Homes in Dorset Achieve Veteran Friendly Accreditation

Supporting Veterans with Personalised Care
Luxury Care is proud to announce that our Dorset care homes have been awarded accreditation under the Veteran Friendly Framework (VFF). This national initiative recognises providers who deliver tailored, respectful, and supportive care for veterans and their families.
Why the Veteran Friendly Framework matters
Across England and Wales, it’s estimated that 1 in 12 care home residents are veterans. Many have dedicated their lives to serving our country, yet their experiences and needs have often gone unrecognised in traditional care settings.
The Veteran Friendly Framework, developed in partnership with the Royal British Legion, Royal Star & Garter, and the NHS Veterans’ Covenant Healthcare Alliance, sets out clear standards for homes to meet to truly support those who have served.
What it means for our residents
By achieving this accreditation, LuxuryCare homes in Dorset have committed to:
• Identifying veterans and ensuring their service is recognised within personalised care plans.
• Training staff so they understand the unique challenges veterans may face, from physical health to social and emotional wellbeing.
• Connecting veterans with local and national services, charities, and networks that can offer additional support.
• Honouring service through events, activities, and community links that celebrate and acknowledge the contribution of veterans.
This ensures every veteran in our homes is supported not only as an individual but as someone whose service is acknowledged and celebrated.


More than a framework — a promise
For us, this accreditation is about more than a certificate. It is a promise to residents and their families that veterans will always be treated with the dignity, respect, and understanding they deserve.
Our Home Admissions Coordinator, Bex, explains: “The VFF gives us the tools to ask the right questions, connect with the right people, and celebrate the service of our veteran residents. It’s about making them feel seen, valued, and at home.”
Looking Ahead – Strengthening Veteran Support in Dorset
We are proud to stand alongside other accredited homes across the UK. At LuxuryCare, we will continue to expand our work with local veteran groups, create storytelling and memory-sharing projects, and develop activities that celebrate the lives of those who served.
Our belief is simple: care should never be one-size-fits-all. By embracing the Veteran Friendly Framework, we are ensuring veterans in our Dorset homes live their next chapter with comfort, confidence, and community.
At Luxury Care, we believe care should never be one-size-fits-all. By embracing the Veteran Friendly Framework, we are making sure that those who served our country are supported in living their next chapter with comfort, confidence, and community.
Find Out More About Veteran Friendly Care in Dorset
Call us on 01202 292796
or pop in for a coffee at Colin’s Nest Café in Poole on the ground floor of our Eagles Mount Care Home.
