Care Homes

At Luxurycare our Care Homes, Aranlaw House in Branksome Park, Poole, Regency Manor in Lower Parkstone, Poole and Seabourne House in Southbourne, Bournemouth, offer residential/nursing care and support for ladies and gentleman over the age of 65. Our residents are all experiencing memory problems. They might sometimes be a bit muddled or confused and find difficulties with getting things organised. Sometimes they know something is not quite right, but they are not sure exactly why this is and it can make them anxious. This can be very frustrating and they may be finding life difficult to manage without some help.

As well as clients with dementia, we can also provide additional support to help with the problems sometimes associated with old age. For instance, some residents need help with walking, getting dressed or undressed or require assistance with their meals.We are here to help and support you whatever your needs may be.

Soren Kierkegaard (1813-1855) made perhaps the most succinct statement about care:

“If you really want to help somebody, first of all you must find him where he is and start there. This is the secret of caring. If you cannot do that, it is only an illusion if you think you can help another human being. Helping somebody implies your understanding more than he does, but first of all you must understand what he understands. If you cannot do that, your understanding will be of no avail… the helper must be humble in his attitude towards the people he wants to help. He must understand that helping is not dominating, but serving. Caring implies patience as well as acceptance of not being right and of not understanding what the other person understands.”

Dr Gemma Jones, author of ‘Care Giving in Dementia’, defines ‘ideal care’ as: –

“The attitude and supportive actions which make a person feel valued, safe, nurtured and cared for, regardless of their illness, the stage of their illness, irrespective of their gender, race, creed, past achievements, or their shortcomings as a human being.”

It is our objective to step across this divide in order to establish relationships with the residents we are supporting. We seek to listen to the voice of each resident with dementia, connect with them and respond with imagination and creativity.

We aim to enable residents to maximise their abilities and retain their independence as far as possible by agreeing with them (or their relative or representative) individual care plans, supporting them to encourage the retention of daily life skills for as long as possible. We will also provide care and assistance to meet the assessed needs of each resident. To help achieve this we will enlist the support of any relevant professional services and organisations as may be necessary from time to time, for example Psychologists, General Practitioners, Dieticians, Community Mental Health Nurses, Community Nurses, Occupational Therapists etc, according to the needs of each resident.

Aranlaw House, Regency Manor and Seabourne House are supported by Mandy Kittlety who is the Director of Care Services at Luxurycare.co.uk (mandy.kittlety@luxurycare.co.uk). Mandy is qualified social worker registered with General Social Care Council and has very recently started mentoring junior social workers. Her experiences include raising through the ranks while working for Bournemouth Borough Council during her formative years. She has also been registered as the Manager at both Seabourne House and Aranlaw House. Mandy has a passion for self-development and has completed various courses ranging from Dr Gemma Jones’s course on Communication and Care Giving, Dementia Care Mapping (Bradford University), Cornerstone of Dementia Person Centred Care (Bradford University) through to the Cognitive Stimulation Therapy. When Mandy is not passionately managing, educating and motivating our team, she acts as an independent safeguarding adult chair for a local authority.