We have people’s best interests at heart. We do all that we can to maintain or improve their wellbeing.
We are passionate about delivering a high standard of care. It’s an energy that comes from within and cannot be forced.
We treat people with courtesy and politeness. We treat people the same no matter their race, sexuality, religion, gender, appearance, age, or country of origin.
We respond with humanity, understanding and kindness to each person’s pain, distress, anxiety or need.
We promote openness which, empowers us and enables us to develop consistency in how we present the facts. Honesty sharpens our perception and allows us to observe everything around us with clarity.
We work collaboratively with the people who live in the home, family members, colleagues and visitors to enable positive outcomes and achieve goals
We aim to provide consistently good care at a quality that meets that expectation for all stakeholders.
Our team place great emphasis on being considerate, helpful and tender.
As a company we are both receptive to new ideas and act in Unprejudiced, unbigoted and impartial manner.
It is our intention for those who use or work at our service to be nurtured and empowered to develop their confidence.