We just wanted to drop you a few lines to express our thanks for all that is done at Aranlaw House for Mrs C. It is difficult to say how good the care and friendliness is at Aranlaw House, from the Management to the Housekeepers, in so few words. Finding the right home for a loved one is not an easy task but as soon as we met Mandy and the team we knew Aranlaw House would be perfect for Mrs Cs needs, in truth it felt like home.
Since Mrs Cs admittance to Aranlaw House in 2008, we have never had any reason to worry about her. Mandy, Debbie and their teams have shown her love, compassion, respect, dignity and over all provided her with professional care.
To us as the family, we have had unending advice and support, during what has been a challenging time on occasions.
Residents rooms are their own and we have always been encouraged to put what we like in Mrs Cs, which has made it just like being at home. For us, especially as we travel a distance to visit, the best part is the “open door” policy, where you can go to visit at any time.
We would like to say a very big “Thank You” to every single member of the staff, and have no hesitation in recommending Aranlaw House Care Home to anyone; to be the first choice in care facilities for loved ones and peace of mind for themselves.
Mr and Mrs F