We provide care for older people with various forms of dementia. e.g., Alzheimer and vascular dementia.  We are also equipped to deal with the care needs of old age, ranging from the provision of aids, such as hoists and assisted baths, to prompting and supporting residents to remain as independent as possible or providing staff assistance with all personal care tasks. 

We will assess all prospective residents prior to admission.  Wherever possible, this will involve our visiting each prospective resident to carry out a detailed pre-admission assessment.  This assessment allows us to seek information about the person’s care needs, including any health, physical, medical, social or religious needs etc, and will help us reach a decision as to whether we can meet these care needs at Aranlaw House.  We will confirm the outcome of the pre-admission assessment in writing.

Every effort will be made to conduct the pre-admission assessment in a positive and constructive manner and the prospective resident is most welcome to have someone with them if they wish.  We always welcome the participation of relevant professionals such as doctors as well as relatives and representatives in the assessment process.  There will be plenty of opportunity to ask any questions about Aranlaw House.

We always invite prospective residents and their relatives or representatives to visit Aranlaw House and assess the facilities, meet members of the staff team and perhaps other residents or discuss any individual care needs.  We hope you will join us for a meal, so that you can sample our cuisine.  If there are special dietary needs, we are happy to discuss these and our chefs are well used to dealing with individual dietary requirements.  Our management team will be pleased to answer any queries or discuss particular concerns.

Occasionally, we are asked to take people as an emergency admission.  In this case, we will ascertain as much information as possible beforehand over the telephone or from other sources such as local authority care managers or health care professionals and make a preliminary judgement as to whether we are able to meet the needs of the prospective resident. 

 When an emergency admission is made, we will inform the resident and their relative or representative within 48 hours about key aspects of the service and will meet all other admission criteria set out within National Minimum Standards 2 – 4 within five working days.

If we agree to the emergency admission then a full assessment will be carried out, wherever possible within 24 hours of arrival at Aranlaw House.  If this assessment, or subsequent events after admission, determines that we are unable to meet the resident’s needs, then the placement will be terminated and we will require the person to seek alternative accommodation as soon as possible.  We will always do our best to provide assistance with this process and involve other agencies if needed.

All residents are admitted into Aranlaw House for a trial period of two calendar months.  At the end of this time, a decision will be made with the resident and/or their relatives or representatives as to whether they wish to stay and become a permanent resident.  If during this trial period it is decided by either party that Aranlaw House may not be the most appropriate placement, then a notice period of only one week is required.